Workshop Bookings

Planning to bring your e-bike in for a service at our workshop? Please fill in our online form to inform us that you're coming.

Or if you prefer, just call us (09 368 5899) and we'll sort you out.

Note: If we did not sell this bike and it's not powered by Bosch or Shimano (or you're unsure), then please give us a call to confirm that we're able to help.

Use our online Form for drop-offs:

E-bikes $109*; Cargo $129*

Basic Checkover

Ideal as an annual checkup for bikes that have been kept well and do not require any parts replaced.

  • Full mechanical inspection/WOF of your e-bike
  • Light clean of frame/wheels
  • E-bike software update and report (Bosch/Shimano)
  • Cleaning and lubrication of drivetrain
  • Adjustment of brakes and gears as required
  • Pump Tyres
  • Test Ride

*Labour charges apply for any additional work or parts fitting

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E-bikes $199; Cargo $249

General Service

Ideal as an annual service for e-bikes in regular use that require new parts or are not riding as well as they used to

  • Eco-safe bike clean with parts washer to entire frame and wheels
  • True wheels front and rear
  • Gear & brake service
  • Clean and lube chain, derailleur and cabling
  • Motor covers removed, areas all cleaned and inspected - (If applicable)
  • E-bike software update and report (Bosch/Shimano)
Book now

E-bikes $349; Cargo $399

Major Service

Ideal for heavily used e-bikes that battle the roads daily. This service performs everything included in the general service and then goes deeper. Individual components of your bike parts are serviced:

  • Hub motors and internal hub gears are opened up and cleaned/lubed.
  • Mid-drive motors are taken off the bike and connectors cleaned.
  • Tyres, tubes and rim tape all come off during wheel trueing
  • Clutches inside derailleurs are serviced.
  • Battery mounts are aligned
  • Headsets are opened and inspected
  • Full brake bleeds with new fluid

Recommended every 10,000km

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E-bike $599; Cargo $699

Strip and Rebuild

Andy's specialty - the deep clean of e-bikes, this will see every single piece of your e-bike removed, cleaned by hand in our eco-safe parts washer and installed to correct torque settings. This is in addition to all items in the Major Service.

Recommended every 20,000km or for anyone who feels that their e-bike is not at its potential and finds themselves second guessing its build quality. Factories are places of mass production after all.

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Other services

  • Tube/tyre change $40-$70
  • Tannus Armour install - from $50
  • Install brake pads - from $40
  • Wheel True - from $60
  • Wheel Build - $150-$250
  • Internal Gear Hub Service - from $60
  • Electric Issue Diagnosis - from $40
  • Pack bike into a box for travel or freight - $99
  • Reassembly of bike after travel or freight - $99
  • Assembly of a new e-bike - $149
  • Safety Check - $69
  • Insurance assessment/quote - $69
  • Pre-sale inspection report for sellers (with bike) - $79
  • Pre-sale inspection report for buyers (desktop) - $39

EBT workshop in action

Meet the team

Contact us!

  • Maurice

    Owner & E-bike Evangelist.

    Founded Glow Worm Bicycles in 2010, Omafiets Bicycles in 2012 and Electric Bike Team in 2015

    Maurice's videos 

  • Liz

    E-bike Evangelist.

    Cargo bike mum and at EBT since 2024. You'll see Liz on Thursdays, Fridays and Saturdays.

  • Ben from EBT fixing a bike wheel

    Ben

    Mechanic.

    Practical, handy and multi-skilled, fixing his own and other bikes for years. At EBT since 2024

    Ben's video 

  • Alex

    E-bike Evangelist & Mechanic.

    Bike advocate since the fall of Empire, architect of Tumeke Cycle Space. At EBT since 2017

    Alex's blog 

  • Andy

    Workshop Manager.

    Meticulous, thorough and tidy. Riese and Muller owner and specialist, Brompton sage.

    At EBT since 2018

    Andy's video 

  • Hiko

    Mechanic.

    Brompton enthusiast, roadie and motorbiker. Specialist in e-bike diagnosis and repairs.

    At EBT since 2020

  • Lucy

    E-bike Evangelist.

    Daily biker and e-biker, environmentalist personally and professionally, talented engineer. You'll mainly see Lucy here in winter

    Lucy's ghost bike project 
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Contact us!